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The Key to Happy Customers? Happy Employees


Why “Tell Them Something They Don’t Know” Is Bad Advice for B2B Sales

A Lack of Sponsorship Is Keeping Women from Advancing into Leadership

A Lack of Sponsorship Is Keeping Women from Advancing into Leadership

Elevate Agile & Go Beyond the Realm of Practices

What Supply Chain Transparency Really Means

Why Are We So Bad at Choosing the Right Job?

The Challenges (and Triumphs) of a Young Manager

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Julie Zhuo, Facebook’s VP of product design, started at the company as its first intern and became a manager at the age of 25. Like many first-time bosses, she made many missteps and acted how she thought managers were supposed to act. Eventually, she grew to find joy in the role and today she leads hundreds of people. She says that becoming a great manager also helps you know yourself better. Zhuo is the author of the book “The Making of a Manager: What to Do When Everyone Looks to You.”



from HBR.org http://j.mp/2P4dUUI
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Should a Pension Fund Try to Change the World?

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Harvard Business School professors Rebecca Henderson and George Serafeim discuss the impact investing efforts of Hiro Mizuno, CIO of GPIF, Japan’s government pension fund. He says that improving corporate governance, increasing inclusion and gender diversity, and addressing climate change would expand Japan’s economy. But, should a pension fund try to change the world?



from HBR.org http://j.mp/2ZpF0tv
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181 Top CEOs Have Realized Companies Need a Purpose Beyond Profit

Spatial Agglomeration and Superstar Firms: Firm-level Patterns from Europe and US

Team Collaboration Software: 3 Must-Have Features for Productivity

The Challenges (and Triumphs) of a Young Manager

Learning Is Supposed to Feel Uncomfortable

When to Take Initiative at Work, and When Not To


No, WeWork Isn’t a Tech Company. Here’s Why That Matters

What Machine Learning Teaches Us about CEO Leadership Style

How do you Track Value in an Agile Transformation?

Super Bowl Ads Sell Products, but Do They Sell Brands?

Re-thinking customer acquisition: What you cannot measure sometimes matters most

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