Give customers the chance to evaluate you at exactly the right moment.
from HBR.org http://j.mp/2pl2xv6
via VWCG.Com
from HBR.org http://j.mp/2pl2xv6
via VWCG.Com
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How to Improve Your Company’s Net Promoter Score
from HBR.org http://j.mp/2pl2xv6
via VWCG.Com
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Governing in the Exponential Age
Tony Blair, former Prime Minister of the UK, joins Azeem Azhar in conversation about how the technology industry and policy makers can work together to amplify their potential to serve the public good. Regulating big tech, as Blair explains, is only a small part of the solution in a necessary effort to transform our society and economy for the exponential age.
from HBR.org http://j.mp/2pjccCh
via VWCG.Com
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Apple, Facebook, Amazon, Google – Who Won the Summer? Plus, WeWork’s Fall from Grace
After Hours is back for Season 3! Youngme, Felix, and Mihir debate which of the Big Tech companies (Apple, Facebook, Amazon, or Google) had the best/worst summer, before digging into the WeWork saga.
from HBR.org http://j.mp/2nEbcZe
via VWCG.Com
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Where Companies Go Wrong with Learning and Development
Retaining knowledge is just as important as learning it.
from HBR.org http://j.mp/2pnUoWP
via VWCG.Com
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Why Reverse Mentoring Works and How to Do It Right
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Universities Should Be Preparing Students for the Gig Economy
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Most Analytics Projects Don’t Require Much Data
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Doctor, Heal Thyself: Rare Disease Research
Dr. David Fajgenbaum has almost died five times from Castleman disease, a group of rare and deadly disorders of the lymph nodes. This led him to co-founding and managing the Castleman Disease Collaborative Network (CDCN) — a research collective to disrupt the broken, disorganized approach to disease research.
from HBR.org http://j.mp/2ADDG7Y
via VWCG.Com
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When Surprise Is a Good Negotiation Tactic
Signaling collaboration can lead to a more positive outcome.
from HBR.org http://j.mp/350KmuY
via VWCG.Com
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Regaining Confidence
Are you struggling to recover from a setback? Dan and Alison answer your questions with the help of Neil Pasricha, a former Walmart executive and the author of You Are Awesome. They talk through what to do when your confidence is shattered by bad reviews, you’re in a difficult situation that you don’t know how to navigate, or you want to be a high achiever again after plateauing for a while.
from HBR.org http://j.mp/2AEQpYn
via VWCG.Com
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Closing the Gender Wealth Gap
Thasunda Brown Duckett, CEO of Chase Consumer Banking, on empowering women through financial health.
from HBR.org http://j.mp/35edSxA
via VWCG.Com
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5 Things Leaders Do That Stifle Innovation
From being overconfident to taking success for granted.
from HBR.org http://j.mp/335JWS6
via VWCG.Com
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Melinda Gates on Fighting for Gender Equality
Melinda Gates, cochair of the Bill & Melinda Gates Foundation and founder of Pivotal Ventures, is committing $1 billion over the next ten years to advance gender equality. She says evidence shows it’s the best way to drive economic development in nations and performance in companies. She shares her own stories as a female executive at Microsoft, a working mother, and a nonprofit leader learning from women around the world. Gates is the author of the HBR article “Gender Equality Is Within Our Reach.”
from HBR.org http://j.mp/2OnyywX
via VWCG.Com
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Where Online Learning Goes Next
Why don’t more universities let people learn on their phones?
from HBR.org http://j.mp/355C84T
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Who Supports Diversity Policies? It Depends on the Policy
A survey of 1,862 workers breaks down attitudes by race and gender.
from HBR.org http://j.mp/2oifINd
via VWCG.Com
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Melinda Gates Q&A: A Billion Dollars for Gender Equality
Melinda Gates is funding women in a big way. Will others follow?
from HBR.org http://j.mp/2IofJWR
via VWCG.Com
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GDP Is Not a Measure of Human Well-Being
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Research: People Want Their Employers to Talk About Mental Health
Nearly 60% of employees have never discussed their mental health at work.
from HBR.org http://j.mp/2OohoPT
via VWCG.Com
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Why Some Rules Are More Likely to Be Broken
And how to write regulations that people actually follow.
from HBR.org http://j.mp/2Osl03u
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Will a Bachelor’s Degree Matter as Much for Gen Z?
Faster and cheaper pathways to good first jobs are emerging.
from HBR.org http://j.mp/2nos5H0
via VWCG.Com
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